Good News Pest Solutions

Over the weekend 6/9 -6/12 2022, we trusted Greg with treating termites in our home. He said they would pump out all the oxygen which would kill all termites immediately and there was also a tear gas used to keep people out, no other chemicals used and we would have to move out of our home a few days, an extra one if we were really sensitive, which I am so we decided the work would be done Thrus and we would be home on Sun. We were told he would be here when the subcontractors arrived at 8am. He was not and they arrived about 10hrs late, seen on our ring cam that one of the workers covered up with a small piece of fabric as we watched him on my husband's cellphone, which to me was a red flag that this might not be an honorable company. My husband woke up the next day to an alert that a sensor had detected water running (now for around 12hrs). This alert went off a couple hours after the workers left, while we were asleep. He rushed over to our home, it was tented and turned off the water outside. Apparently a worker used the toilet and clogged it, not an issue we have had. I know this because once I was inside on Sunday, there was urine all over the rim and the back and as a female, this being my bathroom, I don't keep my bathroom looking like that. We contacted Greg and asked for photos because we weren't allowed in the house yet. We didn't get any and was told there was no water, dry as a bone we asked again on the 2nd walk through and still no photos were provided. We came home after everything was clear to about 20k of water damage; baseboards, wet 1ft up drywall, hardwood floors buckling, clothes, paintings, pictures, personal items shoes ruined. They also left a large picture window in the front of our home open with no screen for 24 hrs after removing the tent and took off the sensor so we could not get a reading if it was closed or open while away. Because of this, we had a house full of the same bugs we had tented for because it is termite swarming season. We've also got mosquitos, moths and lizards living in our home now. Todd came over and saw the damage to not only our home, but furniture and personal belongings from my closet. He said he would do the right thing in taking care of the damages and would bring over a dehumidifier. We didn't see him again. Instead of doing what was right, the owner Dean decided the best thing to do was to ignore us, take our money and tell us this was our problem now. Do not hire these wolves in sheep's clothing. How dare they call themselves a faith based business when they took advantage of our trust and left us in the mess to deal with on our own without even refunding a penny of the horrible job.

I had a person come to the door claiming to be from good news pest solutions and stated that they were on a service call and needed to treat the inside of the house. I responded that I had not requested a inside service nor was one scheduled. He stated that he would let the company know and someone would contact me to reschedule. A day or two passed with no call from the company. I called and explained what had occurred and wanted a confirmation that this was actually one of their employees. Again, no call back from the company. I called again and they told me that my call was never logged into their system, so obviously no one was going to call me back. My main concern was confirmation that this was an actually employee or someone attempting to gain entry into the house. I cancelled my service with the company. BUYER BEWARE

We've been using Good News for 4 years and couldn't be more pleased. No bugs in our house! Ever!

They were initially responsive, courteous and on-time. I had a perimeter treatment that they said would be very effective. They also drilled some interior walls. Seemed very thorough. However, I discovered termites active in a few of the treated areas a few months after treatment. I then went through a period of time trying to get them to return for another treatment. They did eventually return, treat and reassure. I again discovered severe active termites but have tried DIY treatment and repair. I would not recommend this company for effective termite treatment.

As a new homeowner in Florida, I interacted with a number of people from this company, from the company owner to the service technician. I first used them for my preclosing pest inspection. Based on this positive experience, i contacted them for regular service. Both the sales rep and service tech arrived as scheduled and thoroughly explained their services and answered all my questions. Highly recommend.

About five months after we moved into our home we found termite droppings on a window sill. We had our pest control company inspect the area and they determined that we had dry wood termites in that area. The area was treated, the attic was inspected, and very old roof rat droppings were found. We paid the termite company around $2000 to treat the window sill, clean up the rat droppings in the attic, apply a treatment to the attic to prevent termites, and close up holes in the roof areas where the rats has entered long ago. A month ago we found termite droppings near the window sill. It was determined that we had a more serious termite problem. We now must have our home tented for a cost of around $6000. In reading the report by the Good News company, they reported that they did not check the attic because they did not have a ladder. In coming to inspect a home, a pest control business must of necessity bring a ladder with them, and not just an ordinary ladder. Most homes in our area have high ceilings, and the business ought to know that and bring an appropriate ladder. Any reputable pest control inspection should go into the attic.. We are amazed that the attic was not checked. The irresponsibility and lack of professionalism of Good News Pest Control has now cost us over $8000 ($2000 for the sill treatment and the roof rat problem, and $6000 for the tenting.

Amazing! The inspection and the post-inspection discussion of findings could not have gone any better. Greg did a full inspection of the attic, garage and walked around the exterior of my villa and around my roofmate neighbor. He opined that is was a small rat intrusion that was fairly recent. He advised how the rat(s) might have gained entry. He then walked me to his service vehicle and gave me a complimentary single rat trap and baited it and showed me how to load it. He instructed me where to put it. Greg was so nice in saying that my problem was a simple one and not hard for me to handle and there would be no charge. Wow! What a nice man and what a nice company. I had been aware of their many generous outreach and ministering efforts but I am more impressed than ever. Thank you Good News!

Been using them for 15 years and would not change consider another company. They thorough, punctual, courteous and willing to work with my schedule. If there is a problem between scheduled service, they send someone out, usually the very next day.

First application, seen a reduction in the quantity by next am!

I would absolutely not recommend even calling this company.

They came and gave an estimate and set up to protect against termites and bugs. They were very professional. So far, NO BUGS! Loved their friendliness as well as the straightforward way everything was explained.

Karen was prompt, friendly and thorough. I received my report the next day. Would definitely recommend this company.

They did good work, and the price was good. You could always get ahold of people.

They are excellent, honest, and very reliable. They bill me quarterly and are always there if I need anything.

It went very well! I have no complaints.

Greg was our initial contact. He did our pre-purchase inspection and impressed us with his amicability, knowledge and professionalism.When we called Good News, they sent Jon, a veteran pest control tech. Jon, our savior, did a thorough survey: both inside and out and shared the results with us. He then placed traps and a ghost ant-specific control application at strategic spots. He checked out the entire property and pointed out areas of concern. Within less than 24 hours, our home was ghost ant-free. We have seen exactly ZERO ghost ants since the Good News Pest Service visit. We have spread the word and will propose engaging Good News as our HOA service at the next Board meeting.

Jon Smith was the technician who came to my residence. He called me prior to meeting with me to set up a convenient time for the service. The morning of the appointment he called me to let me know he was on his way to my residence. He arrived on time and introduced himself to me, and he provided a company information packet and his business card for me to review. I showed him the problem that I had in the kitchen and we talked about what he'd be doing to help. After seeing the issue in the kitchen he went out and gathered his equipment and proceeded to treat the kitchen. When he finished his work in the kitchen he inspected the rest of the house to make sure there were no other pest problems. When finished he explained what he did and gave me directions on what to do after he left. He stated to call if I continued to have a problem, but the ants should disappear soon. The kitchen was treated in the morning and when I got home in the afternoon I couldn't find one ant anywhere in the kitchen. I looked the rest of that day and each day for the next few days and was amazed that they were gone so quickly. The service provided was fantastic and Jon was very friendly and knowledgeable about the service. I couldn't be happier and will be sure to recommend Good News Pest Solutions to everyone I know that needs the service.

Quickly and efficiently. Took the technician no more than 10 minutes to give us piece of mind, On site within 2 hours of our phone call.

Wonderful. I've owned my home for 12 years and have used many pest control companies. Good news has been the best at providing reliable product, which actually controls pest problems for an extended period of time. I have not seen a roach or ant in my home since I started using them. They are one of the few that provide non-toxic solutions, so I feel confident the product will not harm myself or pets. Tiffany, the service provider, is punctual and will spend time addressing my questions.

I have never had a bug in my house, so I'd have to say they did very well.

Received a call from owner and was reassured that service would improve due to personnel change. Reiterated their commitment to my account. Update: Owner came through with his commitment and all is well.

They were very professional. It was a combination of Angie's List recommendation and also recommendation of our realtor that made us decide to go to them.

They were very good and they kept up with us. They told us when they would be there and they're very friendly and open.

I am still in the process of deciding on a pest control provider. I was quoted $350 for outside, they will do the inside one time initially but return if there are problems. I asked as others here on Angie's list for the coupon discount and told no discount available. So that should be removed from here.

They have been very good. They are mainly organic. The boss explained that they are not completely organic but they do not use the bad chemicals that would harm fish or bees. Their prices are fairly comparative. They do what they say they are going to do.